Lead XD Researcher
Company: Trane Technologies
Location: Broomfield
Posted on: November 6, 2024
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Job Description:
At and through our businesses including and , we create innovative
climate solutions for buildings, homes, and transportation that
challenge what's possible for a sustainable world. We're a team
that dares to look at the world's challenges and see impactful
possibilities. We believe in a better future when we uplift others
and enable our people to thrive at work and at home. We boldly
go.
What's in it for you:
Be a part of our mission! As a world leader in creating
comfortable, sustainable, and efficient environments, it's our
responsibility to put the planet first. For us at Trane
Technologies, sustainability is not just how we do business-it is
our business. Do you dare to look at the world's challenges and see
impactful possibilities? Do you want to contribute to making a
better future? If the answer is yes, we invite you to consider
joining us in boldly challenging what's possible for a sustainable
world.
Trane Technologies' Residential HVAC and Supply business offers a
broad portfolio of energy efficient heating, ventilation and air
conditioning systems, air quality products, home automation and
parts support. We ensure our customers are safe and comfortable,
while reducing the impact on our shared environment. Our brands
include Trane, American Standard, RunTru and Ameristar.
This role is 60% user experience research/analysis, and 40%
experience strategy, with opportunities to apply interaction design
skills if you have them.
Thrive at work and at home:
Benefits kick in on DAY ONE for you and your family, including
health insurance and holistic wellness programs that include
generous incentives - WE DARE TO CARE!
Family building benefits include fertility coverage and
adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up
to 8% company contribution.
Paid time off, including in support of volunteer and parental leave
needs.
Educational and training opportunities through company programs
along with tuition assistance and student debt support.
Learn more about our benefits !
Where is the work:
This position has been designated as a Hybrid work schedule with
work performed onsite 3 days each week.
What you will do:
--- Partner with Product Management and Strategic teams to identify
and deliver actionable, high-value research insights.--- Plan and
conduct user research as an input into both experience strategy and
project execution.--- Analyze, synthesize, interpret, and explain
research results.--- Prepare and deliver easy-to-understand,
well-designed research plans and findings tailored to a variety of
audiences.--- Plan and facilitate workshops with key stakeholders
to gather information and insights. Help drive to consensus.---
Document and communicate outcomes in a clear, effective, and
visually appealing manner.--- Actively lead and collaborate in
discussions and working sessions with cross-functional groups.---
Evangelize and advocate for user research, user-centered design
philosophy, and XD/research best practices.--- Mentor team members
in the art of research, strategy, and testing.--- Propose design
direction and guide designers as they develop high-fidelity designs
and prototypes.--- Lead in the creation and maintenance of a
research repository.--- Work independently under general
prioritization and guidance of the XD Director.--- Demonstrate the
company's core values of respect, honesty, integrity, diversity,
inclusion and safety.
What you will deliver:--- Strategic and Tactical Research
Proposals/ Plans--- Research Results/ Analysis Presentations and
Leave-Behinds--- Personas and Journey Maps--- Storyboards and
Research Roadmaps
What you will bring:
--- Minimum 7+ years in a user experience role, including XD
research and XD strategy--- Degree in Anthropology, Sociology,
Psychology, Human Computer Interaction or similar field---
Experience planning, conducting and summarizing user research and
design workshops--- Experience with tools such as dscout,
Qualtrics, or Miro--- Excellent written, verbal and interpersonal
communications skills--- Strong presentation skills, including
preparing presentations and presenting them to various local and
remote audiences--- Ability to manage multiple projects and
priorities--- Strong consultative skills, capable problem-solving
abilities, and ability to build consensus--- Willingness to travel,
as needed, to conduct user research--- HVAC and or manufacturing
industry experience--- Experience with web and mobile design in an
agile environment--- Comfortable working with research and design
agencies--- Creating and testing Information architectures &
Micro-copy--- Working knowledge of interaction and information
design best practices--- Experience testing with Figma, Axure,
Balsalmiq, or other wireframing and interactive prototyping
tools--- Experience leading or managing researchers and/or
designers--- Quantitative research skills
Compensation:
Base Pay Range: $140,000 - $180,000
Total compensation for this role will include a
commission/incentive plan. Disclaimer: This base pay range is based
on US national averages. Actual base pay could be a result of
seniority, merit, geographic location where the work is
performed.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and
programs. We are an equal opportunity employer; all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, pregnancy, age, marital status, disability, status
as a protected veteran, or any legally protected status.
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Keywords: Trane Technologies, Parker , Lead XD Researcher, Other , Broomfield, Colorado
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