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Customer Success Advocate

Company: VirtualVocations
Location: Pueblo
Posted on: November 19, 2024

Job Description:

A company is looking for a Customer Success Advocate to provide exceptional support and build relationships with users.



Key Responsibilities

Provide timely and empathetic support to users through various communication channels
Collaborate with the product team to relay user feedback and contribute to product improvements
Conduct sales calls and follow-ups to engage potential customers and convert inquiries into sales



Required Qualifications

2+ years experience in customer support, community management, or a similar role
Previous experience with sales
Experience with Intercom
Experience working with multiple cross-functional teams
Experience hosting webinars and/or group sessions

Keywords: VirtualVocations, Parker , Customer Success Advocate, Other , Pueblo, Colorado

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