ITOM Analyst

Company: VirtualVocations
Location: Pueblo
Posted on: November 7, 2024

Job Description:

A company is looking for an IT Analyst III responsible for implementing and supporting the ServiceNow ITOM solution.

Key Responsibilities

Develop and deploy ServiceNow AIOPS for enhanced monitoring and automated resolution
Collaborate with engineers and operations to ensure successful ITOM implementation
Create documentation of integration processes and resolve integration issues for high availability

Required Qualifications

Bachelor's Degree in Computer Science or a related technical field
3+ years of relevant experience in technology or related fields
Experience with ServiceNow orchestration, AIOPS, and automation platforms
Familiarity with monitoring tools such as Datadog, Dynatrace, or Solarwinds
Experience with ServiceNow development, including workflows and process automation

Keywords: VirtualVocations, Parker , ITOM Analyst, Professions , Pueblo, Colorado

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